RetroBet Terms and Conditions

Welcome to RetroBet Casino. These Terms and Conditions govern your access to and use of our website, products, and services available at retrobet.com. By registering an account, accessing our platform, or placing any wagers, you confirm that you have read, understood, and agreed to be bound by these terms in their entirety. We encourage you to read this document carefully before proceeding. If you do not agree with any provision set out below, you must not use our services.

1. About Us

At RetroBet, we operate an online casino platform offering a wide range of gaming entertainment, including slots, live casino, table games, video poker, and jackpot titles. Our platform is accessible via desktop browser and mobile browser, and we also offer in-app bonuses referenced through our native application experience. You can reach our support team at any time by emailing us at support@retrobet.com or by using our 24/7 live chat feature. For affiliate inquiries, we are reachable at affiliates@n1.partners.

2. Eligibility and Account Registration

2.1 Age and Legal Requirements

To use our services at RetroBet, you must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. By creating an account, you confirm that you meet this requirement. We reserve the right to request identity verification documents at any time to confirm your eligibility.

2.2 Account Restrictions

We permit only one account per person, household, IP address, or device. Creating multiple accounts is strictly prohibited and may result in immediate suspension and forfeiture of any winnings or bonuses. When registering with RetroBet, you must provide accurate, complete, and up-to-date personal information. Any false or misleading information may result in account closure.

2.3 Restricted Territories

Our services are available only in jurisdictions where online gambling is legally permitted. We maintain an extensive list of restricted countries and territories — encompassing over 180 regions — including but not limited to the United Kingdom, Spain, Portugal, the Netherlands, Brazil, Turkey, Poland, Romania, Czechia, Greece, Croatia, Bulgaria, Ukraine, Serbia, Singapore, China, India, Indonesia, Japan, South Korea, Costa Rica, Curaçao, and Slovakia, among many others. It is your sole responsibility to ensure that online gambling is lawful in your jurisdiction before registering with us.

3. Deposits and Withdrawals

3.1 Deposits

We accept a wide range of payment methods, including Visa, Mastercard, Bank Transfer, Interac, Google Pay, Apple Pay, Skrill, Neteller, Neosurf, MiFinity, and multiple cryptocurrencies including BTC, ETH, LTC, BCH, DOGE, USDT, BNB, ADA, and TRX. The minimum deposit at RetroBet is 20 EUR/USD (200 NOK, 30 CAD/AUD/NZD) or equivalent. Cryptocurrency deposit limits cannot be applied. Payments made by third parties on your behalf are strictly prohibited.

3.2 Withdrawals

We process withdrawal requests within 0–24 hours depending on the chosen method. E-wallet withdrawals are typically completed within one business day, while bank transfers may take up to three banking days. Refunds to cards may take 5–7 banking days. Please note that intermediary bank charges of approximately EUR 16 may apply in some cases.

Our standard withdrawal limits are as follows:

• Weekly: 3,000 EUR/USD (or equivalent)
• Monthly: 15,000 EUR/USD (or equivalent, including BTC)
• VIP Club weekly: 5,000 EUR/USD
• VIP Club monthly: 20,000 EUR/USD
• Maximum withdrawal from sign-up free spins: 50 EUR/USD (500 NOK, 75 CAD/NZD)
• No-deposit free spin maximum: 50 EUR/USD/CHF
• Bonus maximum withdrawal: x10 the bonus amount
• Progressive jackpot wins are paid out in full, without limit

3.3 Minimum Withdrawal Amounts

We require the following minimum withdrawal amounts depending on currency: 20 EUR/USD, 200 NOK, 30 CAD/NZD, 0.00043 BTC, 0.007 ETH, 0.066 LTC, 20 USDT, and equivalents for other supported currencies. Before any withdrawal is processed, a 1x deposit wagering requirement must be met. We may require up to 3x deposit wagering if we suspect fraudulent activity.

4. Identity Verification (KYC)

We are required to verify the identity of all players as part of our compliance obligations. Identity verification may hold your withdrawal for up to 72 hours. KYC documentation must be submitted and approved within 40 days of account registration. Failure to complete verification within this period may result in the forfeiture of winnings and account suspension. If we are unable to reach you for more than two weeks, your account may be locked.

5. Bonuses and Promotions

5.1 Welcome Package

At RetroBet, we offer a Welcome Package worth up to 15,000 EUR/USD plus 500 Free Spins across four deposits. The bonus codes are RISETOP, POWERUP, HOPTOIT, and CATCHME. All welcome bonuses carry a 40x wagering requirement and must be completed within 7 days. The bonus itself expires after 3 days. Free Spins are awarded on Aloha King Elvis by BGaming. This promotion is not available to players in Finland or Sweden. We also offer a High Roll first-deposit alternative (code: HIGHROLL): 150% up to 10,000 EUR/USD plus 10% cashback up to 1,000 EUR/USD with no wagering on the cashback portion, requiring a minimum deposit of 500 EUR/USD.

5.2 Ongoing Promotions

Our RetroBet platform provides a variety of recurring promotions for loyal players, including:

• Daily Cashback: tiered from 3% to 15% based on deposit volume, with a maximum win of 10,000 EUR/USD at the highest tier; 5x wagering within 24 hours
• Weekly Live Cashback: 10% on all live casino games
• Monday Reload (MONDAY): up to 100% match, maximum 500 EUR/USD
• Tuesday Free Spins (TUESDAY): up to 200 FS on Aloha King Elvis
• Wednesday Free Spins (WEDNESDAY): up to 100 FS on Snoop Dogg Dollars
• Friday Free Spins (FRIDAY): up to 150 FS total on Snoop Dogg Dollars
• Weekend Reload (UNLIM25): 25% up to 500 EUR/USD
• Sunday Reload (SUNDAY): 100% up to 1,000 EUR/USD
• Crypto Bonus: 7% on crypto deposits, no wagering required
• Exclusive Retro Spin Upgrade and Retro Box Upgrade with prizes up to 125,000 EUR/USD

5.3 General Bonus Rules

Reload bonuses carry a 50x wagering requirement. Slots contribute 100% toward wagering requirements (excluding a specific list of titles), while table games, live casino, and video poker contribute 5%. Jackpot slots are excluded from play while any bonus is active. Low-risk roulette strategies — defined as covering 25 or more of 37 possible outcomes — are strictly prohibited while using bonus funds. We reserve the right to void bonuses and winnings if abuse is detected.

6. Responsible Gambling

We at RetroBet are committed to promoting responsible gaming. We offer tools including deposit limits, session limits, self-exclusion, and cooling-off periods. If you feel that your gambling is becoming a problem, we strongly encourage you to use these tools or contact our support team. Our 24/7 live chat and email support are available to assist you at any time. We may also proactively apply restrictions if we identify signs of problem gambling behavior on your account.

7. Dormant Accounts

If your account remains inactive for 12 consecutive months, we will classify it as dormant and apply a maintenance fee of 25 EUR per month. This fee will be deducted from your account balance. We will attempt to notify you before any charges are applied. If your balance reaches zero, no further charges will be made and the account will be closed.

8. Intellectual Property

All content on our RetroBet platform — including but not limited to logos, graphics, software, game interfaces, promotional materials, and text — is the exclusive property of us or our licensed partners. You may not copy, reproduce, distribute, or use any content from our platform without our prior written consent.

9. Limitation of Liability

We provide our services on an "as is" basis. While we strive to maintain continuous and error-free access to our platform, we do not guarantee uninterrupted availability. We shall not be held liable for any loss or damage arising from service interruptions, technical failures, or events beyond our reasonable control. Our total liability to you in any circumstances shall not exceed the total amount deposited by you in the preceding 12 months.

10. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. When we do so, we will update the "last modified" date at the bottom of this page. Continued use of our services following any changes constitutes your acceptance of the revised terms. We recommend that you review this page periodically to stay informed of any updates.

11. Governing Law and Disputes

These Terms and Conditions are governed by the laws of the jurisdiction in which we are licensed to operate. If you have a dispute with us, we encourage you to contact our support team in the first instance so that we may resolve the matter informally. If a resolution cannot be reached, the matter may be referred to the appropriate regulatory authority.

12. Contact Us

If you have any questions about these Terms and Conditions or any aspect of your experience at RetroBet Casino online, please do not hesitate to contact us. Our customer support team is available 24/7 via live chat on our website or by email at support@retrobet.com. We are here to help and committed to providing a safe, fair, and enjoyable gaming environment for all our players.