Responsible Gaming at RetroBet Casino

Our Commitment to Safe Play

Here at RetroBet Casino, we understand that gambling carries risks, and we take those risks seriously. Our responsible gaming policy is not just a formality — it is a core part of how we operate. We provide a range of practical tools designed to help you set boundaries, monitor your behaviour, and make informed decisions at every stage of your gaming journey.

We at Retro Bet are dedicated to ensuring that our platform never becomes a source of harm. If you ever feel that your gaming habits are getting out of hand, we encourage you to make use of the features and resources we have put in place specifically for you. You are never alone in this — our support team is available around the clock to assist.

Recognising Problem Gambling

One of the most important steps toward responsible gaming is recognising the warning signs early. At RetroBet Casino, we encourage all our players to reflect on their gaming habits regularly. Below are some common indicators that gambling may be becoming a problem:

• Spending more time or money on gambling than you intended
• Chasing losses in an attempt to recover money
• Neglecting personal, professional, or family responsibilities due to gambling
• Feeling anxious, irritable, or restless when not gambling
• Borrowing money or selling possessions to fund gambling
• Lying to friends or family about the extent of your gambling activity
• Using gambling as a way to escape stress, anxiety, or personal problems

If you recognise any of these signs in yourself or someone close to you, we strongly urge you to seek help and make use of the self-management tools available on our Retro Bet platform.

Self-Management Tools We Provide

At RetroBet Casino, we give you full access to a suite of responsible gaming tools that put you in the driver's seat. You can activate and adjust these features at any time through your account settings or by contacting our support team directly.

Deposit Limits

You can set daily, weekly, or monthly deposit limits to control how much you fund your account. Once a limit is set, it takes effect immediately. If you wish to increase a limit, a cooling-off period applies to give you time to reconsider.

Loss Limits

We allow you to cap the total amount you are willing to lose over a set period. This is a powerful way to protect your bankroll and ensure gaming remains within your personal budget.

Session Time Limits

You can define the maximum amount of time you spend in a single gaming session. When your set time is reached, you will be notified and prompted to take a break.

Reality Checks

Our RetroBet Casino platform offers regular on-screen reminders that show how long you have been playing and how your balance has changed during the session. These prompts help you stay aware and make conscious choices.

Cool-Off Period

If you feel you need a short break from gaming, you can activate a cool-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets on our Retro Bet platform.

Self-Exclusion

For players who need a longer break, we offer self-exclusion options ranging from several months to a permanent account closure. We at RetroBet Casino take self-exclusion seriously — once activated, it cannot be reversed before the chosen period ends. If you opt for permanent exclusion, we will close your account and ensure you are removed from our marketing communications.

Responsible Gaming Tools at a Glance

Protecting Minors

At Retro Bet Casino, we have a zero-tolerance policy towards underage gambling. Our platform is strictly for players aged 18 and above. We carry out age verification checks as part of our KYC process, and we will not process withdrawals or allow continued play until identity has been confirmed. If you share a device with younger family members, we strongly recommend using parental control software such as Gamban, Net Nanny, or Betblocker to prevent access to gambling sites.

We at RetroBet Casino remind all account holders to keep their login credentials private and to never share access to their accounts with minors or third parties.

External Support Organisations

We at Retro Bet encourage any player who feels they need professional support to reach out to the following organisations. These services are free, confidential, and available at any time:

• GamCare – www.gamcare.org.uk – Free support, information and counselling for problem gambling
• Gamblers Anonymous – www.gamblersanonymous.org – Peer support groups worldwide
• BeGambleAware – www.begambleaware.org – Resources and help for those affected by gambling
• Gambling Therapy – www.gamblingtherapy.org – International free online support
• GamStop – www.gamstop.co.uk – UK national self-exclusion scheme

Our Responsible Gaming Principles

Our RetroBet platform operates on the principle that responsible gaming is a shared responsibility. We uphold these core values in everything we do:

1. We never encourage players to chase losses or gamble beyond their means
2. We present responsible gaming tools clearly and make them easy to access
3. We carry out identity and age verification on all accounts
4. We respond promptly to any player who reaches out for help
5. We train our support team to identify and assist players showing signs of distress